Service
The customer's history should be on the screen before they finish saying hello.
UniPOS treats a service business as one: appointments and jobs rather than a shelf of products, with the customer, what was done for them and what they owe held together.
- Appointments and scheduled starts
- Service jobs
- Customer history
- Memberships (beta)
At the counter
Booked, done, billed — without three different books.
Service businesses lose money in the gaps between the diary, the job and the bill. UniPOS closes them.
Appointments
A scheduled start on the order, so a booking and the bill it becomes are the same record rather than two.
Service jobs
Work taken in, worked on and handed back, with its own reference so the customer can ask about it by name.
Your services as a catalogue
Priced services rather than stock — with the words your trade uses, not a shop's.
Customer records
Who they are, what has been done for them before, and what is still outstanding.
Memberships and loyalty Beta
Passes, packages and points. Working, still changing — treat it as a bonus rather than the reason you buy.
Products alongside services
The shampoo sold at the end of the appointment is on the same bill, with its own stock and its own tax.
Staff roles
Who may discount, who may refund, who may see the takings.
Day close and reports
The day's takings by service, by staff member and by payment method, closed against counted cash.
Who this is for
Service businesses UniPOS is shaped for.
Different trades, one shape: an appointment or a job, a customer, and a bill at the end.
Salons and spas
Appointments, services priced by treatment, and products sold on the way out.
Clinics and diagnostic desks
Scheduled visits and a customer record that carries between them.
Repair centres
Jobs taken in with a reference, worked on, and billed when the customer collects.
Tailors and boutiques
Orders with a promised date, part payments taken up front, and the balance on collection.
Studios and coaching
Sessions, packages and passes, with the balance of a package visible at the counter.
Print and stationery shops
Fast quick-sale billing for small jobs, with GST handled correctly on each.
Questions
What service businesses ask us.
Is this a full appointment book?
It handles scheduled starts on orders and service jobs, which covers a counter that books as it bills. If you run a busy multi-chair diary with resource conflicts, tell us what you need at the demo — we will be straight with you about where UniPOS is today.
Can I sell products as well as services?
Yes, on the same bill, with stock tracked on the products and tax handled correctly on both.
Do memberships work?
They work, and they are in beta — still changing between releases. Buy UniPOS for the billing and the day close, and treat memberships as something that is getting better.
Can each staff member have their own login?
Yes, and staff logins are unlimited on every plan. Roles decide who may discount, refund or see the numbers.
Does it work without internet?
Billing does, completely. Anything that involves a guest's phone or another device — QR ordering, for example — needs a connection.
See UniPOS running a service business.
Half an hour, your trade on the screen, and a straight answer about whether it fits.
No card, no obligation, no automated calls.